Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristina Paulsen

Kristina Paulsen

July 29, 2026

5  out of  5
rating by Kristina Paulsen
"Sierra has been absolutely wonderful to work with! Very helpful and quick to get answers.
Thank you for all you do"
Profile photo of Bryan Berens

Bryan Berens

July 28, 2026

5  out of  5
rating by Bryan Berens
"Best insurance agency"
We responded:
"Wow— “Best insurance agency” is the best compliment! Thank you for taking the time to share your feedback. Our team works hard to provide great coverage and support, and we’re glad it shows!! Looking forward to continuous support for all your future insurance needs!

Best,
Crystal McEachern "
Profile photo of Art Hinojos

Art Hinojos

July 22, 2026

5  out of  5
rating by Art Hinojos
"I believed i called a few times (back to back to back) regarding coverages and updating my policy. Sierra Walker was very knowledgeable and a great help to my situation and was able to get me all squared away. Thank you Ms Sierra!"
We responded:
"Thanks so much for the 5-star review! We’re glad our Team was able to step in, answer your coverage questions, and get everything updated and squared away for you. We truly appreciate your business and taking the time to share your experience! We are here for you!

Regards,
Crystal McEachern"
Profile photo of Jerry Burchfield

Jerry Burchfield

July 21, 2026

5  out of  5
rating by Jerry Burchfield
"The staff was very knowledgeable of my claim and very helpful when I brought the letter showing I had paid off the loan on the house they recorded the loan was paid and forwarded this to the claim group"
We responded:
"Thank you for the great review! We’re so happy we could assist you. It was our pleasure to record the loan as paid and forward the information to the claims team. We’re excited you’re seeing progress—thank you again!

Crystal McEachern "
Profile photo of jonathan hernandez

jonathan hernandez

April 16, 2026

5  out of  5
rating by jonathan hernandez
"Sydney was super friendly, helpful and informative with the policies. She was able to tailor them more to my needs at an affordable price. I highly recommend this office location"
We responded:
"Thanks for the review! We’re really glad you found Sydney helpful and easy to work with. It’s great to hear she explained our policies clearly and was able to tailor them to fit your needs, especially at a price that worked for you. We appreciate your recommendation of our office location, and we look forward to helping you again if you need anything in the future!

Warm Regards,
Crystal McEachern"
Profile photo of William Shropshire

William Shropshire

April 13, 2026

5  out of  5
rating by William Shropshire
"Incredible help, and fast response times!"
We responded:
"Thanks for the fantastic review! We’re glad you received incredible help and experienced fast response times. We appreciate you choosing our office and look forward to assisting you again whenever you need support.

Best,
Crystal and Team"
Profile photo of Sherrie Johnson

Sherrie Johnson

April 10, 2026

5  out of  5
rating by Sherrie Johnson
"Crystal made the process of switching my insurance from Florida to Kansas easy and stress free. She also took the time to ensure that I had the most coverage for an affordable monthly payment. I am more than satisfied with her professional expertise and recommended her to my significant other. Thank you, Crystal!!!"
We responded:
"Thank you for your review! I'm so glad we made your transition from Florida to Kansas feel easy and stress-free. We truly appreciate your recommendation! Thank you again for choosing our office!

Best,
Crystal McEachern"
Profile photo of Michelle Welch

Michelle Welch

April 7, 2026

5  out of  5
rating by Michelle Welch
"We just started doing business with this agent but so far have been very impressed with their professionalism and product knowledge."
We responded:
"Thank you so much for sharing your experience! We're really happy to hear that our professionalism and product knowledge have made a great impression. It means a lot to us, and we’re excited to keep supporting you every step of the way!

Best,
Crystal McEachern"
Profile photo of Krystle C.

Krystle C.

April 3, 2026

5  out of  5
rating by Krystle C.
"Aaron and the entire team with Crystal are extremely helpful. They respond quickly and take time to answer all of my questions and try to find the best discounts and rates for all of my insurance needs. Not to mention Aaron is personable and friendly from start to finish! Thanks!"
We responded:
"Thank you so much for your wonderful feedback! We truly appreciate hearing that our teams' quick responses and dedication to finding the best options made a difference for you! It’s great to hear Aaron’s friendly approach stood out as well. We’re grateful for the opportunity to support you and look forward to continuing to help with all your insurance needs!

With appreciation,
Crystal McEachern "
Profile photo of AthenaBallou

AthenaBallou

January 19, 2026

5  out of  5
rating by AthenaBallou
"Very friendly and helpful staff. Warm and welcoming!"
We responded:
"We’re so happy to hear you felt welcomed by our friendly team! Creating a warm and inviting atmosphere is what we strive for, and your feedback truly brightens our day. Thank you for sharing your experience!

Best,
Crystal McEachern"
Profile photo of Finley Halsig

Finley Halsig

November 4, 2025

5  out of  5
rating by Finley Halsig
"Sydney is simply the best. Very polite and easy to speak to. She answered all the questions I had. Gave me a quote, then set me up with insurance within minutes. Highly recommend"
We responded:
"Thank you so much for your kind words and recommendation! We’re delighted to hear that Sydney provided you with excellent service and made the process smooth and easy. We truly appreciate your trust and look forward to assisting you again in the future!

Best,
Crystal McEachern"
Profile photo of Justin Walty

Justin Walty

October 31, 2025

5  out of  5
rating by Justin Walty
"I had the pleasure of talking with Kayla, who saved me over $200 on my car insurance. She was very polite and helpful. I highly recommend State Farm."
We responded:
"Thank you for taking the time to share your experience! It’s wonderful to hear that Kayla was able to save you over $200 on your car insurance while providing polite and helpful service. Your recommendation means a great deal to us, and we look forward to assisting you with any future insurance needs!

Best,
Crystal McEachern"
Profile photo of James Moffett, Jr.

James Moffett, Jr.

October 16, 2025

5  out of  5
rating by James Moffett, Jr.
"Aaron was awesome. Thorough, diligent and very polite."
We responded:
"Aaron sounds like the superhero of customer service—thorough, diligent, and polite? That’s a triple threat! 🦸‍♂️✨ We’re so glad he made your experience awesome. If excellent service had a mascot, Aaron would definitely be wearing the cape! Thanks for the shoutout!

Best, Crystal McEachern"
Profile photo of Tangela Ross

Tangela Ross

October 15, 2025

5  out of  5
rating by Tangela Ross
"My agent was so nice and professional. Very pleased with Crystal and her team!!!!"
We responded:
"That’s the dream combo! ✨ We’re thrilled you’re so pleased; sounds like you hit the jackpot with your agent squad. Here’s to many more smooth and happy experiences with our crew!

Kind Regards,
Crystal and Team"
Profile photo of Jesse Mejia

Jesse Mejia

October 14, 2025

5  out of  5
rating by Jesse Mejia
"Sydney was extremely helpful and cheerful. Took an immediate understanding to my needs and gave quick and satisfactory answers!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Sydney was helpful, cheerful, and provided quick and satisfactory answers. We appreciate you taking the time to share your experience and look forward to assisting you again!

Best,
Crystal McEachern"
Profile photo of Daniel Goevert

Daniel Goevert

September 25, 2025

5  out of  5
rating by Daniel Goevert
"I recently had my roof totaled by a hailstorm. I had absolutely no problems with State Farm in getting the roof replaced. Everything went smooth as glass. Thank you!"
We responded:
"Thank you for sharing your experience! I’m so glad to hear that State Farm was able to make the roof replacement process smooth and hassle-free for you after the hailstorm. If you ever need any further assistance or have questions about your coverage, please don’t hesitate to reach out. Wishing you all the best moving forward!

Crystal McEachern"
Profile photo of Josh Doyle

Josh Doyle

September 25, 2025

5  out of  5
rating by Josh Doyle
"Kayla doyle helped me get insurance on my sxs with way better coverage and at a lower price then what I had previously been paying. She was so great to work with and was very knowledgeable. I’ll be looking into switching everything I have over to her, I will also be looking at some of the great life insurance options that she has told me about. Thank you again!"
We responded:
"Thank you for your thoughtful feedback! I’m glad I could help you secure better coverage for your SXS at a more affordable price. It’s been a pleasure working with you, and I’m excited to assist you with switching over your other policies and exploring the life insurance options available. I appreciate your trust and look forward to continuing to support your insurance needs!
Best,
Crystal and Team"
Profile photo of Joe Potter

Joe Potter

September 25, 2025

5  out of  5
rating by Joe Potter
"Kayla Doyle, is a five star in my book! She's been very attentive to my needs with insurance coverage with home and Auto. Highly recommend her for your needs and also review additional life insurance policy if you're looking for one.
Thank you Kayla, appreciate what you do! 💯🙂
Joe"
We responded:
"Thank you so much for your kind words and thoughtful review! I'm thrilled to hear that you’re satisfied with the attention and service provided for your home and auto insurance needs. It’s always my goal to make sure you feel confident and well-covered. If you ever want to explore additional life insurance options or have any other questions, I’m here to help. I truly appreciate your recommendation and trust!

Regards,
Crystal McEachern and Team"
Profile photo of Gary Taylor

Gary Taylor

September 22, 2025

5  out of  5
rating by Gary Taylor
"Wonderful friendly and personal service, wouldn’t think of going anywhere else!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that you had a friendly and personal experience with us. Your loyalty means the world to us, and we look forward to continuing to serve you in the future!

Best, Crystal Mceachern "
Profile photo of Clayton S

Clayton S

September 12, 2025

5  out of  5
rating by Clayton S
"A great office with great people!"
We responded:
"Thank you for your wonderful feedback! We're proud to have a team dedicated to providing excellent service. We appreciate your support!

Best,
Crystal McEachern"
Profile photo of Benjamin Forrest

Benjamin Forrest

August 21, 2025

5  out of  5
rating by Benjamin Forrest
"I spent a day shopping around for insurance and Aaron got me better insurance and saved me $2400 a year on my house, truck, and Side by Side. They were easy to work with, and got me all of the information that I needed. Thank you,"
We responded:
"Thank you for sharing your experience! We're glad Aaron was able to secure better insurance and help you save $2400 a year on your home, truck, and Side by Side. Making the process smooth and providing all the information you needed is very important to us. We appreciate your trust and look forward to assisting you again whenever you need.

Best,
Crystal and Team"
Profile photo of Doyle Keffer

Doyle Keffer

August 6, 2025

5  out of  5
rating by Doyle Keffer
"I recently was shopping for a new Insurance provider for our home and vehicles. I had planned to get compare 2-3 different vendors against our current provider. The first place I went was State Farm, Amy Long was the agent that I worked with. She provided me some recommendations for plans and was wonderful to work with. We ended up switching our insurance, saved a little money and received more support than we had in the last several years with our previous provider. Needless to say I never made past our first stop and so far we are very pleased with our decision."
We responded:
"Thank you for taking the time to share such a detailed and positive review! We're grateful to hear that Amy Long was able to assist you so effectively during your search for new insurance coverage. It’s great to know that her recommendations not only met your needs but also helped you save money while providing better support than your previous provider. We understand how important it is to feel confident and well-supported when it comes to protecting your home and vehicles, and we're honored that you chose State Farm as your trusted insurance partner. Should you ever have any questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to provide you with excellent service for years to come!
Warm regards,
Crystal McEachern"
Profile photo of Willette Miller

Willette Miller

August 2, 2025

5  out of  5
rating by Willette Miller
"Very satisfied with the service and price I received"
We responded:
"Thank you for your positive feedback! We're delighted to hear that you're very satisfied with both the service and pricing. If you ever need any further assistance, please don't hesitate to reach out!

Regards,
Crystal McEachern"
Profile photo of Tim Galliher

Tim Galliher

July 28, 2025

5  out of  5
rating by Tim Galliher
"Aaron worked with us to put together home, car and motorcycle insurance. He was terrific to work with and I would highly recommend, he was responsive, knowledgeable and friendly. Nice work."
We responded:
"Thanks for taking the time to share your experience. It’s great to hear Aaron was able to guide you through your home, car, and motorcycle insurance smoothly. We appreciate you recommending him and we appreciate your feedback on his responsiveness and expertise! Please reach out if we can be of any further help!!

Best,
Crystal McEachern and Team"
Profile photo of Kaskile Kitambala

Kaskile Kitambala

July 14, 2025

5  out of  5
rating by Kaskile Kitambala
"Sydney Trullinger
She was so wonderful and so nice to help"
We responded:
"Thank you so much for your kind feedback about Sydney! We're pleased to hear that you had a positive experience and found our service helpful. We appreciate your support!

Regards,
Crystal McEachern"